About Products & Marketplace
The Aspyn is a curated marketplace designed for those who are fertility-conscious. We bring together clean, trusted products that support your health and lifestyle, all in one place. Along with our selection of vetted brands, we also provide resources and guidance to help you navigate your clean fertility journey with confidence.
Not exactly. We partner with brands we love and trust. Some items ship directly from us, while others are sent straight from the brand to your doorstep.
We only feature products that meet our standards for those on a fertility journey. Each brand goes through a review process before joining our marketplace, so you can feel confident in what you’re shopping.
Shipping
Orders are typically processed within 1–3 business days. If an item ships directly from one of our brand partners, processing times may vary slightly. You’ll always receive tracking details as soon as your order is on the way.
Because we work with multiple brands, your order may arrive in more than one package. Don’t worry, you’ll only pay for shipping once, and you’ll be able to track each shipment.
Right now, we only ship ship to select countries. We hope to expand international shipping soon!
Shipping is calculated at checkout. In most cases, we offer flat-rate shipping and free shipping on domestic orders over $99.
Returns & Exchanges
We want you to love your purchase. Most items can be returned within 14 of delivery, as long as they are unused and in original packaging. Certain products (like personal care items) may be final sale. Final sale details will be listed on the product page.
Simply visit our returns portal or email us at support@theaspyn.com with your order number, and we’ll guide you through the process.
Since some items ship directly from our partners, you may need to return items separately. Don’t worry, we’ll make sure you have clear instructions.
Orders & Payment
We accept major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal.
Yes, sales tax is automatically calculated at checkout based on your shipping address.
Absolutely! Just enter your code or gift card number at checkout.
Account & Support
Nope! You can check out as a guest. But creating an account lets you track orders, save favorites, and check out faster next time.
You can reach us anytime at support@theaspyn.com. Our team usually responds within 1–2 business days.
As soon as your order ships, you’ll receive a tracking email. You can also log in to your account to see your order status.